Technical support fraud, also called tech and customer support fraud, is when someone pretends to be technical or customer support to trick people into giving them money.
Criminals may offer help to fix problems like updating the computer Antivirus or the need to update a software license.
Microsoft and Amazon supported CBI (Central Bureau of Investigation) and Federal enforcement agencies to raid multiple sectors in India on 19th October.
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Tech support fraud is a costly and significant issue. Every year, criminals operating illegal call centers prey on the vulnerable and scam thousands of victims.
Tech Support Fraud resulted in more than 30 raids on call centers and more than 100 charges so far. By the Investigation, there are more than $1 billion in losses to victims.
The scammers targeted over 2,000 customers across Amazon and Microsoft, primarily based in the U.S., but also in Canada, Germany, Australia, Spain, and the UK.
The partnerships also support the importance of improving the internet and protecting more people.
However, criminals will try to rebuild their businesses and open up new illegal call centers.
The CBI, Amazon, and other international law enforcement agencies are committed to staying alert, sharing important information, and working closely with Indian law enforcement agencies and authorities from the countries attacked to help them with their investigations.
The CBI Tweeted that “CBI LAUNCHES OPERATION CHAKRA-II TO COMBAT AND DISMANTLE ORGANIZED CYBER ENABLED FINANCIAL CRIMES; DURING NATIONWIDE CRACKDOWN, SEARCHES CONDUCTED AT AROUND 76 LOCATIONS; LARGE NUMBER OF DIGITAL GADGETS INCLUDING LAPTOPs, HARD DISC ETC RECOVERED.”
The government requests to be aware of these scammers to protect our money and personal information.
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