Categories: Technology

MSP Backup: Features, Best Practices, & Solutions

Backup and recovery solutions are essential for any business, as they ensure business continuity in any unforeseen situations. MSP Offering backup solutions as one part of their service gives their clients an additional layer of data protection so that data are safe.

What is MSP Backup?

Managed backup services are third-party backup solutions that specialize in backing up data and disaster recovery that ensures data protection. These backup solutions take care of the entire data backup process, which includes automating backups, ensuring data are encrypted, and storing data in well-protected off-site storage locations.

Why MSP Backup is Important?

Backing up the data, storing them on offsite storage, and verifying the integrity of data backup can be complex processes and time-consuming. Many businesses rely on third-party backup solutions for data backup and protection to ensure their data are safe and stored and follow required relevant compliance and regulations. 

Important features of MSP Backup solutions

MSP backup solutions can cover the entire backup and recovery process

Automated backup:  It ensures data are backed up automatically at particular intervals be daily, weekly, or monthly. Clients can continue with their operations peacefully as they know that they have a recent backup even if any worst scenario occurs like hardware failure, accidental deletion, or disaster

Encryption: It ensures data are encrypted during transit and at rest that complies with data protection policies. Two-factor authentication (2FA) blocks unauthorized users and only authorized users can access the backed-up data.

3-2-1 Backup strategy: Most backup solutions follow 3-2-1 backup model. Three copies of data are stored on two different media with one copy being stored securely at an offsite location. This allows disaster recovery plans to quickly restore backed-up data without affecting business operations. 

Centralized management: Managing multiple backup operations under a centralized management console makes it easier for users to back up data. continuous monitoring ensures the backup process works smoothly.

Scalability: When the organizations grow, MSPs offer flexibility to make it easier for organizations to store larger volumes of data as per their requirements.

Best Practices of MSP Backup

Backup solutions have to be reviewed and monitored regularly to ensure the data backup process is working fine so that data can be recovered at the required time. Here is the list of best practices to consider when offering backup solutions.

Firstly make the customer understand the importance of data backup and protection. Data has to be categorized based on its importance. Ensure data is protected with end-to-end encryption and other security measures like 2-factor authentication (2FA). 

Comprehensive training has to be given to employees who manage the backup process and maintain Detailed documents about practices and specific documents related to clients to align with their backup needs. The backup process should be tracked in real-time to ensure that it runs effectively and on time. 

Backups are done mainly to recover data in unforeseen situations so regularly test recovery processes from different scenarios like hardware failure, accidental deletion, and system crashes. It is essential to follow the 3-2-1 backup rule where one copy of data is stored at an offsite location. 

Choosing the right MSP backup solutions

If you are choosing the MSP backup solution for your clients, then you should consider the following 

Reliability: Check whether how long they have been in the data backup and disaster recovery market. Look for reviews and customer testimonials about the MSP Backup solution. Also, check with the businesses whether they were able to recover data from backup solutions during an emergency in the past.

Security: Check whether the software offers access control. Make sure that the backup data is encrypted in transit and at rest to ensure compliance with laws and regulations.

Pricing and licensing: Is the pricing structure simple and easy to understand? Are licensing options flexible? Is there any option to scale up or down according to each need?

Technical Support:  Confirm whether they provide 24 * 7 Technical support for any data recovery emergency. 

Ease of use: Is the software easy to use for both IT and non-IT professionals? Providing an initial product demo will help clients use the software easily and avoid any data loss due to user error

Flexibility: Every organization has different business needs like backup frequency and retention time. Does the software support businesses of all sizes and industries allowing them to manage data backup and policies? 

Protect your data with BDRSuite and BDRCloud MSP Backup Solution

MSP Backup – BDRCloud For Service Provider

Backup From Anywhere:

Effortlessly back up a wide range of workloads, including Virtual Machines (VMs), physical servers, user endpoints, Software as a Service (SaaS) applications, cloud VMs, and databases. This ensures a comprehensive approach to data protection across any desired environment.

Store Data Anywhere:

Store your backup data in BDRCloud or public cloud such as Amazon S3, Azure Blob Storage, Google Cloud Storage, and Wasabi. Additionally, you can leverage on-premise or remote storage options, including Network-Attached Storage (NAS), Storage Area Network (SAN), and traditional tape storage, to meet your specific business requirements and compliance needs.

Centralized Management:

BDRCloud: Cloud-Hosted Centralized Management Console

  • Cloud-Based Management
  • No Hardware Required & Hassle-Free Setup
  • Centralized Management

BDRSuite: Self-Hosted Centralized Management Console

  • Self-Hosted Management
  • Infrastructure Control
  • Deployment Flexibility

If you are interested in trying out BDRSuite and  BDRCloud MSP backup solution providers and want to know about data protection solutions, reach out to us to set up a demo call. 

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Kayal

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