Panda Restaurant Group, Inc., a leading name in the fast-food industry, has confirmed a significant breach in its corporate data systems.
The incident, which came to light on March 10, 2024, has potentially compromised the personal information of an undisclosed number of customers, sparking concerns over privacy and data security.
Panda Restaurant Group, headquartered in Rosemead, California, detected the data security incident in March, affecting certain corporate systems.
However, the company has assured that in-store systems, operations, or guest experiences were not impacted by this breach.
In a detailed notice sent to affected individuals, Panda expressed its commitment to protecting personal information and outlined the steps taken in response to the incident.
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The breach did not go unnoticed, as immediate action was taken to secure the compromised systems, with the assistance of cybersecurity experts and law enforcement agencies who are currently investigating the matter.
The exact nature of the personal information involved has not been fully disclosed, but the breach’s potential to misuse customer data has raised alarms.
In response, Panda Restaurant Group is offering affected customers a complimentary 12 or 24-month membership to CyEx’s Identity Defense Total.
This service includes credit monitoring, identity protection support, and assistance with identity theft resolution, aiming to mitigate the risks associated with the data breach.
Customers are urged to enroll in the identity protection service and take additional steps to secure their personal information, such as placing fraud alerts and security freezes on their credit reports.
The notification reads that Panda Restaurant Group has taken significant measures to address the breach and prevent future incidents.
These include implementing additional technical safeguards and enhancing security protocols to protect the information in their possession.
“We are deeply sorry for any inconvenience this incident may cause,” said a spokesperson for Panda Restaurant Group. “The security of our customers’ information is a top priority, and we are committed to maintaining the trust of those who dine with us.”
As the investigation continues, Panda Restaurant Group is focused on cooperating with law enforcement and reinforcing its data security measures to safeguard against future threats.
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