Pure Storage has confirmed that a third party temporarily gained unauthorized access to a Snowflake data analytics workspace.
This workspace contained telemetry information used by Pure Storage to provide proactive customer support services.
The exposed data includes company names, LDAP usernames, email addresses, and the Purity software release version number.
Following a thorough investigation, Pure Storage revealed that the compromised workspace did not contain sensitive information such as passwords for array access or any data stored on customer systems.
The company emphasized that such information is never communicated outside of the array and is not part of telemetry data.
Consequently, the telemetry information cannot be used to gain unauthorized access to customer systems.
Pure Storage swiftly blocked any further unauthorized access to the compromised workspace.
The company has also reported no evidence of unusual activity on other elements of its infrastructure.
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Pure Storage is actively monitoring its customers’ systems and has not detected any unusual activity targeting their Pure systems.
Pure Storage is in contact with affected customers, who have reported no unusual activity targeting their systems.
The company has engaged a leading cybersecurity firm to conduct a preliminary investigation, which has validated Pure Storage’s conclusions regarding the information in the compromised workspace.
Pure Storage remains committed to providing timely and transparent updates to its customers.
The company will continue to monitor the situation closely and, as necessary, use its communication channels to provide important updates.
While the breach has raised concerns, Pure Storage’s prompt response and ongoing monitoring efforts have helped mitigate potential risks.
The company reassures its customers of its dedication to maintaining the security and integrity of its systems.
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