The Online e-commerce platform Shopify announced a data breach after two of their rogue employees of the support team engaged in accessing the transactional records of certain customers.
Shopify Inc. is a Canadian multinational e-commerce company founded in 2006, the company has more than 1,000,000 customers in approximately 175 countries.
The company said that, once they learned the incident they have terminated the access for those individuals to the Shopify network and referred the incident to law enforcement.
We are currently working with the FBI and other international agencies in their investigation of these criminal acts. While we do not have evidence of the data being utilized, we are in the early stages of the investigation and will be updating affected merchants as relevant, Shopify said.
Shopify confirmed the incident is not because of technical vulnerability and most of the customers are not affected. The company believes those rogue employees accessed around 200 customers’ records.
The following are the data exposed from affected customers that include contact information, such as email, name, and address, as well as order details, like products and services purchased.
Shopify confirms that complete payment card numbers or other sensitive personal or financial information were not part of this incident.
Our teams have been in close communication with affected merchants to help them navigate this issue and address any of their concerns. We don’t take these events lightly at Shopify. We have zero-tolerance for platform abuse and will take action to preserve the confidentiality of our community and the integrity of our product reads Shopify blog post.