Two U.S.-based business executives have pleaded guilty to their roles in enabling large-scale tech-support fraud operations linked to call centers in India, according to the U.S. Department of Justice.
Adam Young, 42, former CEO of a telecommunications services company based in Miami, and Harrison Gevirtz, 33, former CSO from Las Vegas, admitted to knowingly supporting customers engaged in fraudulent tech-support schemes. Both pleaded guilty to misprision of a felony and are scheduled to be sentenced on June 16, 2026.
Two U.S. Executives Plead Guilty
Court documents reveal that the company operated by Young and Gevirtz provided critical infrastructure used by fraud networks, including:
- Telephone numbers and VoIP services
- Call routing and forwarding systems
- Call tracking and analytics tools
These services enabled India-based call centers to reach victims across the United States and other countries while masking their origin.
Investigators found that between 2016 and 2022, the executives were aware that several clients were running tech-support scams. Despite receiving complaints from telecom providers and law enforcement, they failed to report the activity and continued offering services.
The fraud campaigns relied on deceptive tactics to trick victims:
- Fake pop-up alerts claiming malware infection
- Urgent warnings urging users to call “support” numbers
- Remote access tools are used to control victims’ computers
- Requests for payments for unnecessary or fake services
In many cases, victims, often elderly or vulnerable individuals, were persuaded to pay hundreds or thousands of dollars. Attackers also accessed sensitive personal and financial data.
Beyond passive support, prosecutors stated that Young and Gevirtz actively assisted fraud operations by:
- Advising clients on avoiding detection and complaints
- Helping prevent account suspensions by telecom providers
- Facilitating the exchange of fraudulent call traffic between groups
- Promoting services directly to known scam operators
Additionally, the pair operated a call center in Tunisia, where some employees were also involved in tech support fraud.
The case stems from a multi-year FBI investigation launched in 2020. It has already resulted in multiple convictions, including:
- Four India-based fraud operators: Sahil Narang, Chirag Sachdeva, Abrar Anjum, and Manish Kumar
- Additional conviction of Jagmeet Singh Virk in a separate U.S. case
- A former employee linked to the call routing company
Authorities estimate that tech-support scams caused $2.1 billion in losses in the U.S. last year alone.
FBI officials emphasized that enabling cybercrime infrastructure carries serious consequences. The case highlights how legitimate-looking telecom and SaaS providers can become critical enablers of cyber fraud ecosystems.
Organizations offering communication and routing services are increasingly under scrutiny, especially when they fail to act on abuse reports or knowingly support malicious actors.
This case underscores the growing focus on holding not just scammers, but also service providers accountable for facilitating cybercrime. It also reflects the global nature of tech-support fraud, where infrastructure, operators, and victims span multiple countries.
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