Sunday, July 14, 2024

VOIP Service Provider Exposes 350M Customer Records

A database of over 350 million customer records exposed from unsecured Elasticsearch cluster belonging to voice over-internet-protocol company Broadvoice.

The database was uncovered by security researcher Bob Diachenko, on October 1. He observed that the unprotected Elasticsearch cluster contained several information found unprotected.

What are the Data Exposed

An amount of 350 million customer records exposed through that includes caller names, phone numbers, locations.

One of the databases found to contain hundreds of thousands of voicemails, other sensitive information such as medical prescriptions and financial loans.

The database was discovered by Diachenko on October 1, 2020, and the same it was disclosed to Broadvoice and it has been secured by October 4th.

Following are the full list of data exposed

  • Full caller name
  • Caller identification number
  • Phone number
  • date of birth
  • State
  • City
  • Caller name (full name, business name, or a generic name such as “wireless caller”)
  • Caller phone number
  • A name or identifier for the voice mailbox (for example, a first name or general label, such as “clinical staff” or “appointments”)
  • Internal identifiers

When the data exposed to the public, there be a choice for unauthorized parties access, if attackers access the data they use them to launch targeted attacks.

Broadvoice said that ” we take data privacy and security seriously. We learned that on October 1st, a security researcher was able to access a subset of b-hive data. The data had been stored in an inadvertently unsecured storage service Sept. 28th and was secured Oct. 2nd”.

Broadvoice is a privately owned company that provides services like telephone services, UCaaS, SIP Trunking, Network, and Security, along with Virtual Call Center solutions to enable business customers to transmit/ receive voice and video communications via a broadband Internet connection or cellular phone.

Regardless of the size of the organization, anyone who uses cloud technology is subject to the risk of unintentional exposure. 

Amazon published an article on how to secure the files in my Amazon S3 bucket details the access restrictions.

Also Read

Reddit Data Breach – Hackers Stolen Users’ Email Address and Credentials

10 Million Customers Personal Records Leaked in Dixons Carphone Massive Data Breach

157 GB of Sensitive Data From Top Manufacturer Including Ford, Toyota, GM, Tesla Exposed Online


Latest articles

mSpy Data Breach: Millions of Customers’ Data Exposed

mSpy, a widely used phone spyware application, has suffered a significant data breach, exposing...

Advance Auto Parts Cyber Attack: Over 2 Million Users Data Exposed

RALEIGH, NC—Advance Stores Company, Incorporated, a prominent commercial entity in the automotive industry, has...

Hackers Using ClickFix Social Engineering Tactics to Deploy Malware

Cybersecurity researchers at McAfee Labs have uncovered a sophisticated new method of malware delivery,...

Coyote Banking Trojan Attacking Windows Users To Steal Login Details

Hackers use Banking Trojans to steal sensitive financial information. These Trojans can also intercept...

Hackers Created 700+ Fake Domains to Sell Olympic Games Tickets

As the world eagerly anticipates the Olympic Games Paris 2024, a cybersecurity threat has...

Japanese Space Agency Spotted zero-day via Microsoft 365 Services

The Japan Aerospace Exploration Agency (JAXA) has revealed details of a cybersecurity incident that...

Top 10 Active Directory Management Tools – 2024

Active Directory Management Tools are essential for IT administrators to manage and secure Active...
Guru baran
Guru baran
Gurubaran is a co-founder of Cyber Security News and GBHackers On Security. He has 10+ years of experience as a Security Consultant, Editor, and Analyst in cybersecurity, technology, and communications.

Free Webinar

Low Rate DDoS Attack

9 of 10 sites on the AppTrana network have faced a DDoS attack in the last 30 days.
Some DDoS attacks could readily be blocked by rate-limiting, IP reputation checks and other basic mitigation methods.
More than 50% of the DDoS attacks are employing botnets to send slow DDoS attacks where millions of IPs are being employed to send one or two requests per minute..
Key takeaways include:

  • The mechanics of a low-DDoS attack
  • Fundamentals of behavioural AI and rate-limiting
  • Surgical mitigation actions to minimize false positives
  • Role of managed services in DDoS monitoring

Related Articles