MoneyGram, a leading global money transfer service, has confirmed that it was the victim of a cyberattack, following a significant network outage that disrupted customer services worldwide.
The company initially reported an issue with connectivity across several of its systems, which led to widespread concern and inconvenience for users relying on its services for financial transactions.
In a statement released on its official social media platform, X, MoneyGram acknowledged the cybersecurity breach and emphasized its commitment to swiftly resolving the issue.
“We recognize the importance and urgency of this matter to our customers,” the company stated, highlighting their immediate response.
Upon detecting the cybersecurity issue, MoneyGram took decisive action by launching an investigation and implementing protective measures.
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This included proactively taking certain systems offline to mitigate further risks, which unfortunately contributed to the network connectivity problems users experienced.
MoneyGram has engaged leading external cybersecurity experts to address the breach and is cooperating with law enforcement agencies.
This collaborative effort aims to thoroughly understand the nature and scope of the attack while ensuring that all necessary steps are taken to prevent future incidents.
“Our dedicated team is actively working around the clock,” MoneyGram assured, as they progress in restoring key transactional systems. The company remains focused on resuming normal business operations as soon as possible.
The cyberattack has undoubtedly impacted MoneyGram’s customers and partners, causing transaction delays and temporary service disruptions.
The company has apologized for any inconvenience caused and is committed to informing affected parties with regular updates as more information becomes available.
Once all systems are fully operational, pending transactions will be processed and made available to customers.
MoneyGram’s proactive communication and transparent handling of the situation have maintained customer trust during this challenging period.
As MoneyGram works diligently to resolve the issue, customers are advised to stay informed through official channels for the latest updates on service restoration.
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