Categories: Data Breach

VOIP Service Provider Exposes 350M Customer Records

A database of over 350 million customer records exposed from unsecured Elasticsearch cluster belonging to voice over-internet-protocol company Broadvoice.

The database was uncovered by security researcher Bob Diachenko, on October 1. He observed that the unprotected Elasticsearch cluster contained several information found unprotected.

What are the Data Exposed

An amount of 350 million customer records exposed through that includes caller names, phone numbers, locations.

One of the databases found to contain hundreds of thousands of voicemails, other sensitive information such as medical prescriptions and financial loans.

The database was discovered by Diachenko on October 1, 2020, and the same it was disclosed to Broadvoice and it has been secured by October 4th.

Following are the full list of data exposed

  • Full caller name
  • Caller identification number
  • Phone number
  • date of birth
  • State
  • City
  • Caller name (full name, business name, or a generic name such as “wireless caller”)
  • Caller phone number
  • A name or identifier for the voice mailbox (for example, a first name or general label, such as “clinical staff” or “appointments”)
  • Internal identifiers

When the data exposed to the public, there be a choice for unauthorized parties access, if attackers access the data they use them to launch targeted attacks.

Broadvoice said that ” we take data privacy and security seriously. We learned that on October 1st, a security researcher was able to access a subset of b-hive data. The data had been stored in an inadvertently unsecured storage service Sept. 28th and was secured Oct. 2nd”.

Broadvoice is a privately owned company that provides services like telephone services, UCaaS, SIP Trunking, Network, and Security, along with Virtual Call Center solutions to enable business customers to transmit/ receive voice and video communications via a broadband Internet connection or cellular phone.

Regardless of the size of the organization, anyone who uses cloud technology is subject to the risk of unintentional exposure. 

Amazon published an article on how to secure the files in my Amazon S3 bucket details the access restrictions.

Also Read

Reddit Data Breach – Hackers Stolen Users’ Email Address and Credentials

10 Million Customers Personal Records Leaked in Dixons Carphone Massive Data Breach

157 GB of Sensitive Data From Top Manufacturer Including Ford, Toyota, GM, Tesla Exposed Online

Gurubaran

Gurubaran is a co-founder of Cyber Security News and GBHackers On Security. He has 10+ years of experience as a Security Consultant, Editor, and Analyst in cybersecurity, technology, and communications.

Recent Posts

Firefox 133.0 Released with Multiple Security Updates – What’s New!

Mozilla has officially launched Firefox 133.0, offering enhanced features, significant performance improvements, and critical security…

3 hours ago

RomCom Hackers Exploits Windows & Firefox Zero-Day in Advanced Cyberattacks

In a new wave of cyberattacks, the Russia-aligned hacking group "RomCom" has been found exploiting…

12 hours ago

Chinese APT Hackers Using Multiple Tools And Vulnerabilities To Attack Telecom Orgs

Earth Estries, a Chinese APT group, has been actively targeting critical sectors like telecommunications and…

14 hours ago

200,000 WordPress Sites Exposed to Cyber Attack, Following Plugin Vulnerability

A critical security vulnerability has been discovered in the popular WordPress plugin Anti-Spam by CleanTalk, which…

19 hours ago

Beware Of SpyLoan Apps Exploits Social Engineering To Steal User Data

SpyLoan apps, a type of PUP, are rapidly increasing, exploiting social engineering to deceive users…

21 hours ago

Researchers Detailed Tools Used By Hacktivists Fueling Ransomware Attacks

CyberVolk, a politically motivated hacktivist group, has leveraged readily available ransomware builders like AzzaSec, Diamond,…

21 hours ago