Hackers compromised the computer system that interacts with the HealthCare website used by insurance agents to directly enroll the customers for the insurance plan.
The Centers for Medicare & Medicaid Services confirmed the security breach last Friday. Approximately 75,000 people personal data were accessed by the hackers.
CMS reads the anomalous activity with their direct enrollment pathway on October 13, 2018, and the agent and broker accounts associated with the activity was deactivated.
Customers applying for healthcare plans should provide details such as names, addresses, social security number, citizenship, and income details. CMS did not provide any details on what kind of data stolen by hackers.
“Our number one priority is the safety and security of the Americans we serve. We will continue to work around the clock to help those potentially impacted and ensure the protection of consumer information,” said CMS Administrator Seema Verma.
CMS confirmed the HealthCare website was not affected and the FFE enrollment channels, including HealthCare.gov and the Marketplace Call Center, remain operational.
“We are working to address the issue, implement additional security measures, and restore the Direct Enrollment pathway for agents and brokers within the next 7 days,” reads CMS press release.
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