SHI International Corp., formerly called Software House International, is a privately-owned provider of technology products and services, headquartered in Somerset, New Jersey. On July 4th, SHI was hit by a professional malware attack that indeed caused various disruptions.
SHI has been counted among North America’s top 15 largest providers of IT solutions. It has 5,000 employees across more than 35 offices in the United States, Canada, France, Hong Kong, Singapore, and the United Kingdom.
SHI said, “Over the Fourth of July holiday weekend, SHI was the target of a coordinated and professional malware attack. Thanks to the quick reactions of the security and IT teams at SHI, the incident was swiftly identified and measures were enacted to minimize the impact on SHI’s systems and operations”.
Following the attack, as a precautionary, SHI’s public websites and email were taken offline and the attack was investigated and the integrity of those systems was assessed.
According to SHI, “The IT teams at SHI continue to work on bringing other systems back to full availability in a secure and reliable manner.”
They also ensured that their customers will have full access to their account teams and specialists via both email and phone. SHI mentioned that the investigation is still ongoing – and SHI is liaising with federal bodies including the FBI and CISA.
They also said that there is no evidence to suggest that customer data was exfiltrated during the attack. No third-party systems in the SHI supply chain were affected. The company ensured that they will keep customers informed as they return to business as normal.
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