American telecommunication company Sprint recently learned that hackers breached the customers account through Samsung website.
According to the letter shared by the company on June 22, says that “unauthorized access to your Sprint account using your account credentials via the Samsung.com ‘add a line’ website.”
Hackers have accessed the personal associated with the Sprint accounts, that includes phone number, device type, device ID, monthly recurring charges, subscriber ID, account number, account creation date, upgrade eligibility, first and last name, billing address, and add-on services.
The telecommunication giant also confirms that “no other information that could create a substantial risk of fraud or identity theft was acquired.”
Assuming the account PIN may be compromised, the company reset the PIN just in case to resecure your account, reads the letter sent to customers. The company didn’t disclose how the breach exactly happens.
“Sprint has taken appropriate action to secure your account from unauthorized access and has not identified any fraudulent activity associated with your account at this time.”
The letter also includes ways to protect your personal information along with important websites and phone numbers for your further information.
A Samsung spokesperson told CNET, “We recently detected fraudulent attempts to access Sprint user account information via Samsung.com, using Sprint login credentials that were not obtained from Samsung. We deployed measures to prevent further attempts of this kind on Samsung.com and no Samsung user account information was accessed as part of these attempts.”
Sprint is the largest mobile network operator in the United States who serves more than 54 million customers and has more than 30,000 employees.