Microsoft announced a data breach by unknown hackers who have compromised the Microsoft technical support agent’s credentials and gain access to some of the Microsoft customer’s Email.

Cybercriminals breached the Microsoft network between January 1 and March 28 and compromise the Microsoft support agent’s credentials.

Microsoft notified to the customer via Email on Friday said, “This unauthorized access could have allowed unauthorized parties to access and/or view information related to your email account (such as your e-mail address, folder names, the subject lines of e-mails, and the names of other e-mail addresses you communicate with), but not the content of any e-mails or attachments”

It was unclear that how many of the Microsoft customers emails were accessed by attackers and also Microsoft didn’t reveal any details regarding the employee whether he/she was a direct employee or the person who worked for third party providing support services, TechCrunch Said.


Microsoft immediately disabled the compromised credentials as soon as Microsoft learned this cyber incident, and stopped them to move into any other unauthorized access.

Also, Microsoft warned to the customers,” as a result of this incident, you may receive phishing emails or other spam emails. You should be careful when receiving any e-mails from any misleading domain name, any e-mail that requests personal information or payment, or any unsolicited request from an untrusted source “

Microsoft confirmed that the attackers viewed some of the account-related information, but they unclear why that perticular information was viewed or how it may have been used.

None of the Microsoft outlook customers directly affected by this incident
however, as a security practice, customers are strongly recommended to reset password for your account.

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Also Read:

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BALAJI is a Former Security Researcher (Threat Research Labs) at Comodo Cybersecurity. Editor-in-Chief & Co-Founder - Cyber Security News & GBHackers On Security.


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